A: It generally takes 5 – 10 Business days from the date you receive your shipping confirmation.
A: If your subscription confirmation email stated that you are on the Reservation List, then that means we have sold out of the current Beauty Box, and you will receive the next seasonal Beauty Box as soon as it becomes available. Your account will not be charged until the box is available and being prepared to be shipped to your address.
A: Order information and USPS tracking is available on the 'Orders' tab of your subscription box. The USPS tracking # will also be included in the confirmation email when your Box is shipped.
A: If you did not receive a shipping confirmation email, please check the status of your order on the 'Orders' tab of your subscription box. Additionally, you can use our Contact Us form and we will retrieve your USPS tracking #.
A: BrandShare is the trusted Walmart partner for the Walmart Beauty Box. This information could be found in your order subscription confirmation email.
A: If you are having any issues logging in to your account or can’t remember your password, you can reset your password and a new password will be sent to your email address.
A: To cancel your Beauty Box subscription simply login to your account at BeautyBox.Walmart.com. On your account page, view My Subscriptions near the bottom of the page, then click “cancel subscription” and follow the quick easy steps.
A: If you would like to receive a 2nd Beauty Box subscription, navigate to the My Subscriptions box on your account page, and click 'Add Another Subscription' towards the bottom of the page. (The same applies if you want to subscribe to the Walmart Baby Box as well).
A: To change the shipping address for your subscription(s), simply login to your account at BeautyBox.Walmart.com, and click ‘Edit Shipping Address’ under the desired subscription in the ‘My Subscriptions’ box. Please ensure that each of your subscriptions has the correct mailing address!
A: We do not offer refunds for the Walmart Beauty Box. If your Beauty Box is missing or arrives with damaged product(s) please fill out our Contact Us form for help.
For further questions, please use our Contact Us form!